Privacy policy

PRIVACY POLICY

Last updated: August 16, 2026

SilverRushRareFinds operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”).

SilverRushRareFinds is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, process, and disclose your personal information when you visit or use the Services, make a purchase or other transaction, or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy regarding the collection, use, processing, or disclosure of personal information, this Privacy Policy will control with respect to those matters.

Please read this Privacy Policy carefully. By accessing or using the Services, you acknowledge that you have read and understood how personal information is handled as described in this Privacy Policy.

Our handling of personal information is subject to applicable privacy and data protection laws, including applicable Canadian and British Columbia privacy requirements and, where relevant, privacy laws applicable to customers in other jurisdictions.

1. Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies you or can reasonably be linked to you or another identifiable individual.

Personal information generally does not include information that has been anonymized or de-identified so that it can no longer reasonably identify or be linked to an individual.

Depending on how you interact with the Services, where you live, and what is permitted or required by applicable law, we may collect or process the following categories of personal information:

  • Contact information, including your name, billing address, shipping address, telephone number, and email address.

  • Payment and transaction information, including payment method, transaction details, payment status or confirmation, billing information, and other information necessary to process a transaction. Payment card and other sensitive financial information may be collected and processed directly by Shopify, payment processors, banks, or other payment service providers. We generally do not receive or store complete payment card numbers where those details are processed directly by such providers.

  • Account information, where customer accounts are available, including username, account preferences, settings, and authentication-related information.

  • Transaction and shopping information, including products you view, place in your cart, add to a wishlist where available, purchase, return, exchange, or cancel, as well as information relating to previous transactions.

  • Communications with us, including information you provide when contacting us with questions, customer service inquiries, requests, complaints, or other communications.

  • Device and technical information, including information about your device, browser, network connection, IP address, and other online or device identifiers.

  • Usage information, including information regarding how and when you interact with, access, or navigate the Services.

The categories of information actually collected will depend on the features you use and the information reasonably necessary to provide the applicable Services.

2. Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you, including when you create an account, place an order, use the Services, contact us, request customer support, or otherwise provide information to us.

  • Automatically through the Services, including information collected from your device when you use our website or Services and through cookies, pixels, and similar technologies.

  • From Shopify and our service providers, including where they provide technology, payment processing, analytics, fulfillment, shipping, fraud prevention, or other services in connection with our Store.

  • From business partners or other third parties, where applicable and permitted by law.

3. How We Use Your Personal Information

Depending on how you interact with us and the Services you use, we may use personal information for the following purposes:

Provide, Operate and Improve the Services

We may use personal information to:

  • process and fulfill orders;

  • process payments and transaction information;

  • arrange shipping and delivery;

  • process returns, exchanges, refunds, or cancellations;

  • provide customer service;

  • maintain customer accounts where available;

  • remember customer preferences;

  • provide notifications relating to accounts, orders, or transactions;

  • provide requested product or service information;

  • improve the functionality and customer experience of our Store; and

  • personalize aspects of the Services where such features are enabled and permitted by applicable law.

Marketing and Advertising

Where enabled and permitted by applicable law, we may use personal information to provide marketing, advertising, or promotional communications, including by email or through online advertising.

Depending on the features and services enabled on our Store, advertising may be personalized based on shopping activity, previous purchases, products viewed, products placed in a cart, or other interactions with the Services.

Where consent is required by applicable law, we will rely on the appropriate consent before sending marketing communications or using personal information for applicable advertising purposes.

You may withdraw consent or manage marketing preferences as described below.

Security and Fraud Prevention

We may use personal information to:

  • authenticate customer accounts;

  • provide a secure shopping and payment experience;

  • detect, investigate, prevent, or respond to suspected fraudulent, illegal, unsafe, or malicious activity;

  • protect our Store, customers, systems, and service providers; and

  • enforce our applicable Terms and policies.

If you create a customer account, you are responsible for maintaining the confidentiality of your account credentials and should not share passwords or other access credentials with unauthorized persons.

Communicating With You

We use personal information to communicate regarding orders, customer service inquiries, requests, complaints, returns, shipping, account matters, and other aspects of our business relationship.

Legal and Compliance Purposes

We may use personal information where reasonably necessary to:

  • comply with applicable law;

  • respond to valid legal processes or lawful requests from courts, law enforcement agencies, regulators, or government authorities;

  • establish, exercise, or defend legal claims;

  • investigate or participate in actual or reasonably anticipated legal proceedings;

  • maintain records required by law; and

  • enforce or investigate potential violations of our Terms, policies, or legal rights.

4. How We Disclose Personal Information

We may disclose personal information where reasonably necessary for legitimate business purposes, to provide the Services, at your direction, with your consent, or as otherwise permitted or required by applicable law.

This may include disclosure:

  • To Shopify, which provides the ecommerce platform and related services used to operate our Store.

  • To service providers and vendors, including payment processors, information technology providers, analytics providers, cloud service providers, customer support providers, fulfillment providers, shipping carriers, and other companies that perform services for us or facilitate customer transactions.

  • To marketing and advertising partners, where such services are enabled and permitted under applicable law. Depending on where you live, you may have the right to opt out of certain sharing or processing for targeted advertising.

  • At your direction or with your consent, including where information must be provided to a shipping carrier to deliver an order or where you choose to interact with a third-party integration.

  • In connection with a business transaction, such as a sale, transfer, restructuring, merger, financing, or similar transaction involving all or part of our business, subject to applicable legal requirements.

  • For legal and protective purposes, including where disclosure is reasonably necessary to comply with applicable law, respond to lawful legal process, enforce our Terms or policies, prevent fraud, or protect the rights, property, safety, or security of our Store, customers, users, service providers, or others.

If we establish affiliates or become part of a corporate group in the future, personal information may also be shared within that group where reasonably necessary and permitted by applicable law.

5. Relationship With Shopify

Our Store and Services are hosted and supported by Shopify.

Shopify collects and processes personal information regarding your access to and use of the Services in order to provide ecommerce functionality and related services to us and to you.

Information submitted through the Services may be transmitted to and processed by Shopify and other service providers, including providers located outside the country in which you reside.

We may also use certain Shopify features that use information obtained from interactions with our Store, Shopify, or other merchants to provide, protect, personalize, improve, or analyze Shopify services and related features.

In some circumstances, Shopify may determine the purposes and means of certain processing activities and may therefore act as an independent controller or otherwise have independent responsibilities under applicable privacy law.

For more information about how Shopify processes consumer personal information and the privacy rights that may be available to you, please review the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.

6. Cookies and Similar Technologies

Our Store, Shopify, and certain service providers may use cookies, pixels, local storage, and similar technologies to operate the website, remember preferences, understand website usage, provide security, improve functionality, perform analytics, and, where enabled and permitted by law, support advertising or personalization.

Some cookies may be necessary for the operation of the website, while others may be optional depending on your location and applicable law.

Where required, you may be provided with tools to manage cookie or privacy preferences.

Disabling certain cookies may affect the functionality or availability of parts of the Services.

7. Third-Party Websites and Links

The Services may contain links to websites, applications, or online platforms operated by third parties.

If you follow a link to a third-party service that is not operated or controlled by us, you should review that third party's privacy and security practices and applicable terms.

We are not responsible for the independent privacy or security practices, content, accuracy, or availability of third-party websites or services outside our control.

The inclusion of a third-party link does not, by itself, constitute endorsement of that third party or its services.

8. Children's Data

The Services are not intended for children, and we do not knowingly collect personal information from children under the age at which they may independently consent to such processing under applicable law.

If you are a parent or legal guardian and believe that a child has provided personal information to us without appropriate authorization, please contact us using the information provided below so that we can review the matter and, where appropriate, delete the information.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we sell or share, as those terms may be defined under applicable privacy law, personal information belonging to individuals under 16 years of age.

9. Security and Retention of Personal Information

We use reasonable administrative, technical, and organizational safeguards appropriate to the nature of the personal information we handle.

However, no security system or method of transmitting information over the internet is completely secure, and we cannot guarantee absolute security.

Please avoid sending highly sensitive or confidential information through unsecured communication channels.

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected or as otherwise permitted or required by applicable law.

Retention periods may depend on factors such as:

  • whether information is required to maintain an account;

  • whether it is necessary to complete or document a transaction;

  • tax, accounting, regulatory, or legal recordkeeping requirements;

  • fraud prevention and security requirements;

  • dispute resolution;

  • enforcement of agreements or policies; and

  • establishment, exercise, or defence of legal claims.

When personal information is no longer reasonably required, we will handle it in accordance with applicable legal requirements.

10. Your Privacy Rights and Choices

Depending on where you live and applicable law, you may have some or all of the following rights regarding your personal information.

These rights are not absolute and may be subject to exceptions, limitations, identity verification requirements, or other conditions imposed by law.

Access

You may have the right to request access to personal information we maintain about you.

Correction

You may have the right to request correction of inaccurate or incomplete personal information.

Deletion

Where provided by applicable law, you may have the right to request deletion of certain personal information.

Portability

In certain jurisdictions and circumstances, you may have the right to receive certain personal information in a portable format or request its transfer where legally available.

Withdrawal of Consent

Where processing is based on your consent, you may have the right to withdraw that consent, subject to applicable legal or contractual restrictions and reasonable notice.

Withdrawal of consent does not affect the lawfulness of processing that occurred before consent was withdrawn.

Objection or Restriction

Where applicable, including for certain individuals located in the European Economic Area or United Kingdom, you may have the right to object to or request restriction of certain processing activities.

Opt Out of Sale, Sharing or Targeted Advertising

Depending on where you live, you may have the right to opt out of activities defined by applicable law as the “sale” or “sharing” of personal information or processing for targeted advertising.

Where applicable, you may exercise those rights through the privacy preference or data-sharing opt-out tools provided on our website.

If our website recognizes a legally applicable Global Privacy Control (GPC) signal, that signal may be treated as an opt-out request for the browser or device sending the signal, as required by applicable law.

Other browser-based “Do Not Track” signals may not be recognized unless required by applicable law.

Marketing Communications

You may unsubscribe from promotional emails at any time by using the unsubscribe mechanism provided in those communications.

Even if you opt out of marketing communications, we may continue to send non-promotional communications reasonably necessary to administer your account, complete transactions, provide customer service, or communicate important information about an order.

Exercising Your Rights

You may exercise applicable privacy rights through tools made available through our Services or by contacting us using the information provided below.

We may need to verify your identity before completing a request where permitted or required by law.

Where permitted by applicable law, you may authorize another person to submit certain requests on your behalf. We may require reasonable evidence of that authorization and may also need to verify your identity directly.

We will not discriminate against you for exercising privacy rights provided by applicable law.

We will respond to valid requests within the time required by applicable law.

11. Additional Rights for EEA and UK Customers

If you reside in the European Economic Area (EEA) or United Kingdom, applicable data protection law may provide additional rights concerning personal information, including rights of access, correction, erasure, restriction, portability, objection, and withdrawal of consent, subject to applicable exceptions and limitations.

Where processing requires a lawful basis under applicable law, the basis may include:

  • performance of a contract;

  • compliance with a legal obligation;

  • our legitimate interests or those of another party, where those interests are not overridden by applicable rights;

  • your consent, where consent is appropriate; or

  • another lawful basis recognized under applicable law.

Where we rely on consent, you may withdraw that consent as permitted by law.

You may also have the right to lodge a complaint with the data protection supervisory authority responsible for your jurisdiction.

12. International Transfers

Our Store uses Shopify and other service providers that may process or store personal information in countries outside the country in which you reside.

As a result, personal information may be transferred internationally and may be subject to the laws of the jurisdictions in which it is processed.

Where applicable law requires safeguards for international transfers, we or the relevant service provider will use an appropriate recognized transfer mechanism.

For transfers from the EEA or United Kingdom, such mechanisms may include an adequacy decision, the European Commission's Standard Contractual Clauses, applicable UK transfer mechanisms, or another legally recognized safeguard, as appropriate.

13. Complaints

If you have a question or complaint regarding how we handle personal information, please contact us using the contact information below.

We will review privacy complaints and respond as required by applicable law.

Depending on where you live, you may also have the right to submit a complaint to an applicable privacy or data protection authority.

Individuals located in the EEA may contact the data protection supervisory authority responsible for their country or region.

Individuals in Canada may also have rights to contact the applicable federal or provincial privacy authority, depending on the circumstances and applicable law.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, Services, technology, Shopify functionality, or legal and regulatory requirements.

When we make changes, we will publish the revised Privacy Policy on this website and update the “Last updated” date.

Where required by applicable law, we will provide additional notice or obtain consent regarding material changes.

15. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or would like to exercise an applicable privacy right, you may contact us at:

SilverRushRareFinds
Email: silverrushrarefinds@outlook.com
Telephone: +1 
Mailing Address: 3888 Evergreen Place, Burnaby, BC V3J 0M3, Canada

For purposes of applicable data protection laws, SilverRushRareFinds is responsible for personal information for which we determine the purposes and means of processing, except where Shopify or another third party acts as an independent controller or otherwise has independent responsibilities under applicable law.

Where a privacy request concerns processing independently controlled by Shopify, you may also be directed to Shopify's applicable privacy tools or privacy portal.